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Leading the NHS through Direct Engagement evolution
23/04/2026 ... blog

Leading the NHS through Direct Engagement evolution

In our latest Liaison Workforce blog post, we look at the evolution of Direct Engagement (DE) and what the changing VAT landscape in this field means for NHS workforce teams…

The Great Marshmallow VAT Debate: What Hospital Food Providers Need to Know
14/04/2026 ... blog

The Great Marshmallow VAT Debate: What Hospital Food Providers Need to Know

Liaison Financial’s Head of Tax, Kenny Lee, has long been using marshmallows to explain VAT in our annual VAT Conferences, and now they’ve again made the news as the Court of Appeal has issued a new ruling concerning their VAT status. Here, Kenny looks at the ruling, and what it means for food and catering providers across NHS settings…

Umbrella Companies and the New PAYE Liability Rules: What NHS Finance Teams Need to Know
08/04/2026 ... blog

Umbrella Companies and the New PAYE Liability Rules: What NHS Finance Teams Need to Know

Our latest Liaison Financial live event brought NHS finance professionals up to speed with the incoming rules for umbrella companies and the new PAYE liability guidance, and the potential impact for NHS organisations…

The NHS, Blood, and VAT: Why Species Matters
26/03/2026 ... blog

The NHS, Blood, and VAT: Why Species Matters

In our latest blog post, Liaison Financial's Head of Tax Services, Kenny Lee, explores a fascinating quirk in healthcare VAT – why human blood is exempt from VAT while animal blood isn’t, and what this tells us about how tax law handles medical supplies…

From Data-Rich to Decision-Ready: A New Standard for NHS Workforce Intelligence
16/03/2026 ... blog

From Data-Rich to Decision-Ready: A New Standard for NHS Workforce Intelligence

Ed Leonardo, Liaison Workforce’s Director of Commercial Innovation, addresses the most common challenges shared in conversations with NHS organisations, and offers some support in overcoming them…

Building a stronger workforce with England’s first Postgraduate Diploma in Continuing Healthcare
05/03/2026 ... blog

Building a stronger workforce with England’s first Postgraduate Diploma in Continuing Healthcare

Anglia Ruskin University and Liaison Care have worked in partnership to develop England’s first PGDip in Continuing Healthcare – built for and by industry professionals to support the field of CHC. Find out more about this new course in our latest blog post…

Responding to the NHS 10-Year Cancer Plan: workforce reality through the lens of lived experience
16/02/2026 ... blog

Responding to the NHS 10-Year Cancer Plan: workforce reality through the lens of lived experience

This long-read looks at the recently published NHS 10-Year Cancer Plan from the perspective of David Jones-Stanley, who brings experience not only as Liaison Workforce’s Customer Operations Director, but also as someone who has lived patient experience. Covering strategy, case studies, and perspective, David looks at how the 10-Year Cancer Plan fits into workforce transformation.

The NHS Recovery Heroes: Quick wins to Rescue FY25/26 Savings
10/02/2026 ... blog

The NHS Recovery Heroes: Quick wins to Rescue FY25/26 Savings

As the end of the financial year approaches, NHS finance teams are under pressure. Planning deadlines are looming, budgets are tight, and the question on everyone’s mind is: have we captured every available saving before April?

Isle of Wight NHS Trust Tribunal: VAT Refund Update for Locum Doctors
06/02/2026 ... blog

Isle of Wight NHS Trust Tribunal: VAT Refund Update for Locum Doctors

In a recent webinar jointly hosted by Kenny Lee, Head of Tax Services, Liaison Financial, and Jack Mazzina, Commercial Director, Liaison Workforce, provided a crucial update on the Isle of Wight NHS Tribunal ruling and its implications for NHS organisations across the UK. This landmark decision affects all NHS trusts, boards, and health organisations that procure locum doctors through agencies.

Why strong workforce control matters more than ever in the NHS
22/01/2026 ... blog

Why strong workforce control matters more than ever in the NHS

As we enter the new year, looking back can sometimes help us to look forward. In our latest blog post, Pauline Yerby, Liaison Workforce’s National Agency Engagement Specialist, looks at how workforces used to be managed, and what improvements have been made with grip, control and compliance.