News, Insights and Blogs
Gingerbread VAT, and how it relates to the NHS
Gingerbread biscuits offer a timely reminder: VAT recovery in the NHS isn’t always straightforward. Sophia Harley, Business Development Manager at Liaison Financial, explores how the amount of icing on the festive biscuit decides its VAT rating...
Liaison Group named as Best Large Company to Work For in the UK
We are delighted to have been recognised as the #1 Best Large Company to Work For in the UK and the #1 Consultancy to Work For in the UK – a testament to the passion and commitment shown by our team members every day in supporting the NHS.
Supreme Court confirms VAT applies to NHS hospital car parking
The UK Supreme Court’s decision on hospital car parking charges has ruled in favour of HMRC, but what does this mean for NHS Trusts? Liaison Financial’s Head of Tax, Kenny Lee, provides an update…
Why underinvestment in Customer Support drives customers away
This National Customer Service Week, David Jones-Stanley, Customer Operations Director at Liaison Workforce, shares how the approach taken in customer service, as well as investment and follow-up, helps to strengthen the Customer Support experience...
Improving best practice in VAT reviews – how we saved NHS trusts over £18m in 2024/25
As our annual VATplus re-reviews are submitted, Liaison Financial is delighted to have been able to support NHS organisations across the UK to save over £18million which would otherwise have been lost.
Unlocking insights to lead change in the NHS with data-driven workforce strategies
Following a workshop we recently co-hosted with the Healthcare People Management Association (HPMA), we’re looking at how to support NHS HR, OD and workforce managers to use data to drive smarter, evidence-based decisions, and introduce our 90-day data challenge...
Brockenhurst Claims Update: Key Developments and Upcoming Decisions
The UK Supreme Court’s decision on hospital car parking charges is imminent. Keep up to date with progress on the case...
Why Establishment Control Is Key to Reducing NHS Agency Spend: The Right People in the Right Place
In the fourth and final part of our blog series focusing on workforce spend, David Jones-Stanley addresses the final piece of the puzzle – ensuring the right people are in the right place across the NHS...
Liaison Group Announces Strategic Acquisition of Foresight
Liaison Group has announced the acquisition of Foresight, to help drive forward their innovation in workforce technology. Find out more below...
Transforming NHS Variable Pay: The Right People at the Right Rate
Following the government’s recent announcement signalling potential legislation to end NHS reliance on agency staff and significant disparities in pay rates across different regions and specialties, the need for comprehensive rate harmonisation has never been more critical. In the latest part of our ongoing blog series on agency spend, Jack Mazzina looks at getting the right people at the right rate...