Liaison Workforce

Our NHS workforce experts and technology delivered £62.5m in savings in 2025.

Our Solutions

NEW BLOG

How the NHS 10-Year Health Plan intends to transform patient care, digitally

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Leading the Shift to Smarter NHS Staffing

Read the first blog in our latest series on the recent government announcement regarding the minimising of NHS reliance of agency staffing.

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Could your NHS organisation benefit from additional mental health capacity?

Join the Liaison National Bank today and access experienced mental health professionals nationwide to provide additional capacity.

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Who We Are

Trusted to deliver NHS workforce transformation. Realising the potential of the NHS workforce.

We are trusted to deliver NHS workforce transformation, exceptional experiences and unique actionable insights with our interoperable, feature-rich, app-enabled platform, supported by our experts and advanced technology.

Our Workforce Productivity and Demand Reduction Journey could deliver over £1.5bn in savings for the NHS over the next three years.

Our NHS Workforce Platform

A fully integrated digital platform for NHS workforce transformation, designed and built to reduce agency spend, boost productivity, and support staff retention.

Our NHS Partners

Featured Success Story: Stockport NHS Foundation Trust

  • £3.7m salary absence costs mitigated. Annual sickness rate reduced by over 10%, supported and monitored by People Analytics.
  • Automation Report production is now 95% automated.
  • £182k – Saved in recruitment costs.

What Our NHS Partners Say

“The support received from Liaison is unmatched; there truly is no such thing as a ‘silly’ question. The system is so easy to use. Ella, Amy and Kate would always make time to help me. Monthly reports are very detailed and the summary provided in the body of the email is a delight to see.”

Graham Hickson

Flexible Workforce Team Manager

“This achievement demonstrates the power of collaboration and innovation in workforce management. By embracing new approaches and working closely with our partners, we’ve not only delivered significant financial savings but also strengthened governance and improved communication across teams. These changes are helping us build a more sustainable and efficient workforce model, ensuring we can continue to provide high-quality care for our patients.”

Karen Phillips

Executive Director of People & OD

“Implementing social workers to our DE model has supported us in reaching out to other agencies and filling our social worker gaps, resulting in a saving of £112,000 for the Trust.”

Gillian Mead

Temporary Staffing Booking and Transformation Manager, North East London NHS Foundation Trust

“The team at Liaison have been great supporting the implementation of the system and the swift realisation of savings. We are now able to control our locum use much better with regular reporting and ongoing support.”

Jo Wilson

Head of Medical Staffing and Education, Bradford District Care NHS Foundation Trust

“The integration of TempRE in the trust has completely transformed the way we manage our internal processes, creating a more streamlined and efficient workflow. By replacing manual, time-intensive tasks with automated solutions, we’ve gained better control and enhanced visibility, leading to a significant boost in productivity. TempRE has also provided us with greater insight into vacancy requests and rates, giving us a clearer and more accurate overview of the status of all open positions. The reporting is detailed and customisable, meaning we can see what we need, when we need it. The new-found visibility allows us to respond to requests faster and more precisely, enabling us to focus on higher-value, strategic initiatives that drive long-term success and for us to get a full picture on trust spend.”

Cameron Robertson

Operations Manager, Workforce Deployment, Sussex Community NHS Foundation Trust

“We chose Liaison Workforce because of the expertise with agencies as well as the extensive support during our scoping phase without pressure. As far as the experience, it’s been incredible; the implementation team we’ve had has been so hands on and always available, and has been huge in supporting training sessions of over 100 different employees that will be using TempRE. We were able develop a plan that ensured we quickly experienced savings which supported the challenging financial position the Board is currently facing. The compliance figures proposed at the introductory meetings were delivered. Through the implementation of Agency Direct Employment, they supported the Health Board in identifying and resolving a significant number of contractual anomalies which further saved significant future costs. We’d highly recommend to other boards!””

Catherine Anderson

Senior Project Manager, NHS Fife

“The TempRE technology and dedicated support have transformed our processes, bringing us transparency, control, and efficiency.

The system has empowered us to make informed choices, ensuring full compliance is in place, and manage our temporary workforce in-house, supporting us with our agency reduction plan and giving us greater control over our staffing needs.”

Gillian Mead

Temporary Staffing Booking and Transformation Manager, North East London NHS Foundation Trust

“Liaison has been a trusted and long-standing partner, playing a key role in helping us reduce costs through extensive collaboration. Their support in technology and data intelligence has enabled us to effectively benchmark our rates against other Trusts, standardising our cost structure while allowing us to maintain quality of service.”

Laura Ransom

Laura Ransom, Temporary Workforce and Volunteer Services Manager, East Sussex Healthcare NHS Trust

“I honestly have to say that in my years of working for the NHS I have never had a better experience during the implementation of a new system. I thought that the training session was great and it was nice for you to actually have us use the system whilst you were explaining the process and walking us through this. I find the system easy to use and intuitive, so much better than previous incumbents.”

Andy Morgan

Assistance Directorate Manager for Specialty Medicine, Tameside and Glossop Integrated Care NHS Foundation

“We chose Liaison because of the expertise with agencies and VAT recovery as well as the extensive support during our scoping phase without pressure. As far as the experience it’s been incredible, the implementation team we’ve had has been so hands on with the board and always available and has been huge in supporting training sessions with about 100 different employees in the organisation that will be using TempRE. We’d highly recommend to other boards!”

Catherine Anderson

Senior Project Manager, NHS Fife in Scotland

Leading the Shift to Smarter NHS Staffing

Catch up on our latest blog series, which explores the government’s push to reduce NHS reliance on agency staff. Our experts look at how effective workforce strategies, fair rate harmonisation, and better establishment control can lead the shift to smarter staffing across the NHS.

 

23/06/2025 Part 1

Leading the Shift to Smarter NHS Staffing

09/07/2025 Part 2

Leading the Shift to Smarter NHS Staffing: The Right People at the Right Time

25/07/2025 Part 3

Transforming NHS Variable Pay: The Right People at the Right Rate

04/08/2025 Part 4

Why Establishment Control Is Key to Reducing NHS Agency Spend: The Right People in the Right Place

Featured Product: Liaison Assist

We’re on a mission to help NHS organisations achieve clinical transformation through Liaison Assist, a clinician’s tool that connects clinical tasks across different systems, enabling more effective coordination.

Discover how Liaison Assist can be used to boost productivity or digitise manual clinical processes within your NHS organisation.

Need Help? Talk to a Liaison Workforce Expert