Embedding People Analytics

Following the implementation of People Analytics at Stockport NHS Foundation Trust, the next challenge was to support and engage operational leads and HR Business Partners, so they could realise the benefits of powerful people data.

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NHS Challenges

Consolidated 11 data sources from 4 systems

Reports are now available 2 days earlier each month

Over 80 Business Group users now interacting with workforce data through mii People Analytics

Automation of board reports for all 7 Business Groups

The Challenge

Following the implementation of mii People Analytics at Stockport NHS Foundation Trust, engagement was mostly at senior management level and used by our workforce reporting teams. The challenge was to support and engage our operational leads and HR Business Partners, so they themselves could realise the benefits of mii People Analytics.

The challenges to engaging users included:

Different stakeholders using separate data sources

Familiarity with static Microsoft Excel and/or Word reports

The usage focus was on the Reporting Team, rather than on the needs and engagement of the end users (namely HR and Operations).

The Solution

We devised an engagement and deployment programme, which included the key areas:

HR

Supporting operational leads, with focused views and data which allowed consistent reporting.

Finance

Access and visibility allowed the Finance Team to be engaged with workforce data, and Covid-19 analytics to understand the associated costs.

Operational Managers

Encouraging Operational Managers to use mii People Analytics, providing one version of the truth and quick access to insights.

The Outcomes

Challenge the norm… static reports do not need replicating; value and insight can be achieved through better and interactive visualisations

Provide ongoing valuable and key workforce intelligence, rather than overloading or overwhelming users with too much data

Embrace appetite for change

Liaison Workforce created a fully comprehensive plan to drive rollout and embed People Analytics within the organisation. As a partnership approach, this will have great benefits for the organisation, with one version of the truth, and reports and insights all users can rely on in one easy accessible place.

Liaison Workforce created a fully comprehensive plan to drive rollout and embed People Analytics within the organisation.

Emma Stimpson

Acting Director of Workforce & OD, Stockport NHS Foundation Trust

Next Steps

Add further data sets to widen the scope and provide complete visibility

Improve equality and diversity analysis and performance

Using actionable insights to focus on health and wellbeing

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