Transformation Support

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The transformation support Liaison Care include are as followed: 

  • Commissioning Support
  • Efficacy and Efficiency reviews
  • Improvement plans and solutions
  • Frameworks and policy rewrites
  • D2A pathways
  • Children and Young People Services
  • Pooled Budget Reviews and recommendations
  • BCF analysis and recommendations
  • Financial grip and opportunities for efficiencies
  • High-Cost care groups evaluation and control plans



Cost and Quality Reviews for Adults and Children/Young People

Incorporating these components to the right into the analysis and optimisation of high-cost care packages ensures a holistic approach that prioritises quality, person-centred care, and the use of technology to support sustainable and self-determined care.

Regular assessments and adjustments based on data insights contribute to ongoing improvements and better outcomes for the ICB and future patients.

Analysis of High-Cost Packages of Care

To evaluate and optimise high-cost care packages considering quality, risk, and effectiveness, with the aim of reducing restrictive practices.


  • Identification of areas for cost optimisation without compromising quality.
  • Minimisation of restrictive practices in high-cost care.
  • Improved risk management and effectiveness of care interventions
  • Optimisation of commissioned care

Improve Personalised Care with Outcome Focus and Monitoring

To enhance the personalisation of care with a focus on achieving positive outcomes and implement monitoring mechanisms.


  • Enhanced patient satisfaction through personalised care.
  • Measurable improvements in health outcomes.
  • Dynamic and responsive care plans that adapt to changing needs.
  • Application of personal budgets

Identify Tech-Enabled Solutions for Sustainable Self-Determined Care and Support

To explore and implement technology-enabled solutions to empower individuals in self-determined care and support.


  • Enhanced autonomy for individuals in managing their care.
  • Improved sustainability through efficient and tech-driven self-care.
  • Increased empowerment and engagement in the care process.

Maximisation of Outcomes and Best Value Care and Support Arrangements

To maximise positive outcomes while ensuring the best value for resources in care and support arrangements.


  • Optimisation of resource allocation for the best value.
  • Continuous improvement in care and support models based on outcomes.
  • Maximised positive health and well-being outcomes for individuals.

Planning and Commissioning Support


Commissioning/Contract Framework Development Aligned to Local Needs and Market Sustainability

To develop a commissioning and contract framework that is tailored to local healthcare needs while ensuring sustainability in the market.


  • A well-defined commissioning framework tailored to local needs.
  • Enhanced collaboration between commissioners and providers.
  • Improved market sustainability through strategic contracting
  • Promotion of the interface with Local Authority Frameworks for improved system parity and outcomes
  • Aligned Frameworks for population outcomes

Contract Reviews and Re-design to Drive Quality Care with Value Across the Local Economy

To evaluate existing contracts and redesign them to promote high-quality care while ensuring value for money.


  • Improved quality of care delivered by care providers.
  • Increased value for money through optimised contract structures.
  • Enhanced collaboration and communication between commissioners and providers.

Discharge To Assess Pathway – Analysis, Improvement Support, and Guidance

To analyse and enhance the discharge-to-assess pathway to ensure efficient transitions from hospital to community settings.


  • Reduced hospital stays through an efficient discharge process.
  • Improved patient outcomes and experience.
  • Enhanced collaboration between hospitals and community care providers.

Planning and commissioning support involves developing frameworks that align with local needs, ensuring the sustainability of the healthcare market, reviewing and redesigning contracts for quality and value, and optimising pathways like discharge to assess (D2A) for improved efficiency and patient care.

Regular evaluations and adjustments based on feedback and data analysis are crucial for ongoing success.

Better Care Fund

The Better Care Fund is designed to promote integrated care and collaboration between health and social care services. It aims to improve the quality of care, enhance patient experience, and ensure that health and social care systems work seamlessly together.

Value, Impact and Efficiency Reviews

To assess the effectiveness and efficiency of services provided through the Better Care Fund.


  • Identification of areas of success and areas needing improvement.
  • Recommendations for optimising resource allocation and improving outcomes.
  • Insights into the overall impact on patient care and experience
  • Strategic and tactical planning and outcomes.

Gap Analysis

To identify gaps in service provision and integration to enhance the effectiveness of the Better Care Fund.


  • A clear understanding of service gaps and areas for improvement.
  • Recommendations for closing identified gaps.
  • Improved coordination and integration of services.

Upstream Demand Prevention Solutions using population and local needs assessments

To implement preventive measures to address health and social care needs at an earlier stage, reducing the demand for acute services.


  • Reduction in demand for acute services through proactive preventive measures.
  • Improved population outcomes.
  • Enhanced cost-effectiveness and sustainability of health and social care systems.
  • Incorporating these components into the Better Care Fund framework ensures a comprehensive approach to improving care quality, addressing gaps, and proactively managing health and social care needs. Regular monitoring and adjustment based on reviews and assessments will contribute to ongoing success and sustainability.

Talk to a Liaison Care Expert

Our Liaison Care Experts are here to help, please get in touch below. 

If you are the individual, a family member, or a chosen representative of the individual and would like to enquire about your review, please speak to your assessor directly or you can contact us on 08001 30 31 32 or click here to email us.