News, Insights and Blogs
15/05/2026
testimonial | Liaison financial
I would recommend Liaison, particularly for VAT re-reviews. The whole process for the VAT reviews is simple and Andy, the VAT manager who completes our reviews, is really thorough and knowledgeable. VAT savings over the past 2 years total £497,000. Process wise, once the data is sent over to Liaison, they go and complete the review, sending their findings once fully completed. There may be some queries arising from their findings, but Andy always responds in a timely manner and provides a full response to quickly resolve.
31/03/2026
testimonial | Liaison workforce
I can confirm that Liaison have successfully supported NSFT with the transition to 100% Agency Direct Engagement (ADE) as to which we are delighted.
The transition was implemented within the expected time scales and deadlines due to the high level of support received from the Liaison Client Services team to achieve our goal!
31/03/2026
testimonial | Liaison workforce
I would like to say a big thank you to Liaison, it has truly been a pleasure working alongside you with the smooth implementation of directly engaging our agency locum doctors. From the get-go we received full commitment and support from Liaison who were always on hand with regular weekly meetings, prompt and timely responses to all emails and answered the phone whenever we called with any query that might crop up.
The implementation/transition was smooth and painless due to the direction from the Liaison team. Liaison guided us and were on hand every step of the way with their continuous assistance and amazing support.
26/03/2026
testimonial | Liaison group
Pressure on NHS teams is growing every year. Our Specialty Transformation service helps focus effort where it will make the biggest difference, turning targeted improvements into real, measurable results.
25/02/2026
testimonial | Liaison group
Before we got Liaison Assist, our value for money programme used Excel spreadsheets. We had over 20 spreadsheets in place in order to monitor and report on CIP, and although there are some advantages at times to using Excel, it meant there were particular issues. The complexity of macros and embedded formulas were often prone to fail, and there was often human error which caused issues.
Liaison Assist also provides us with an automated dashboard, which means divisional directors and care group managers can see the information easily. This is a much better way of doing it rather than relying on a master spreadsheet.
17/12/2025
testimonial | Liaison workforce
The support received from Liaison is unmatched; there truly is no such thing as a ‘silly’ question. The system is so easy to use. Ella, Amy and Kate would always make time to help me. Monthly reports are very detailed and the summary provided in the body of the email is a delight to see.
17/12/2025
testimonial | Liaison workforce
This achievement demonstrates the power of collaboration and innovation in workforce management. By embracing new approaches and working closely with our partners, we’ve not only delivered significant financial savings but also strengthened governance and improved communication across teams. These changes are helping us build a more sustainable and efficient workforce model, ensuring we can continue to provide high-quality care for our patients.
03/11/2025
testimonial | Liaison financial
This was our first experience with a VATplus Re-review, and we’re very pleased we chose to work with Liaison. The contingent nature of the service meant there was no financial risk to us, and it enabled us to identify and secure further significant savings that might otherwise have been overlooked. The process was straightforward and highly effective, and we believe that wider adoption across NHS Wales could unlock substantial additional savings for frontline services.
24/10/2025
testimonial | Liaison financial
Having worked with Liaison for over 20 years, we have always found them consistently approachable, helpful and generally have a very strong working relationship. They are respectful of any local deadlines/pressures that we have and are always happy to accommodate these.
24/10/2025
testimonial | Liaison financial