Liaison - Blogs
19/03/2025
testimonial | Liaison financial
I have worked with Liaison for many years across their range of services, and find their ‘no win, no fee’ approach has helped to deliver savings as well as providing assurance that we have left no stone un-turned. We continue to drive value from our ongoing relationship.
10/03/2025
testimonial | Liaison care
I have been completing spot quality assurance checks (over the past few weeks) and have been very pleased with the high standard of work provided. There is clearly a consistent approach amongst your team, which has made my role in this simple and enjoyable. Each review has been detailed, displayed strong clinical understanding and reports have been well written. Recommendations following the reviews have been clinically justified and display a sound understanding of the eligibility criteria. The consistency in quality is greatly appreciated by our team and provides peace of mind that our clients are receiving thorough reviews.
26/02/2025
testimonial | Liaison workforce
Natalie’s energy and enthusiasm has driven this project. Nothing is too much trouble for Nat; she always volunteers for those difficult jobs and goes above and beyond what could reasonably be expected Natalie has been extremely supportive during this time and is always available for a call at very short notice. Natalie shows great initiative and a “can-do” attitude that is a credit to her and Liaison as her employer.
26/02/2025
testimonial | Liaison workforce
We use Liaison Workforce’s TempRE system for Agency Direct Engagement and our Medical Staff Bank to optimise the management of our medical workforce. The system has been instrumental in significantly lowering agency costs while providing us with complete visibility and greater control over our bank usage.
On behalf of my team, I want to extend a huge thank you to the Liaison team, in particular the reporting team, who always respond extremely quickly to the large number of requests for information and make our lives much easier! We’re excited to continue this successful partnership.
26/02/2025
testimonial | Liaison workforce
The TempRE technology and dedicated support have transformed our processes, bringing us transparency, control, and efficiency.
The system has empowered us to make informed choices, ensuring full compliance is in place, and manage our temporary workforce in-house, supporting us with our agency reduction plan and giving us greater control over our staffing needs.
26/02/2025
testimonial | Liaison workforce
We are the only workforce platform that combines Internal Staff Banks, Collaborative Banks, and a National Bank with agency supply and demand management—all in one seamless system. Our integrated approach provides a flexible, responsive resource pool to meet fluctuating clinical demand, while helping you control variable pay costs.
28/01/2025
testimonial | Liaison workforce
Liaison has been a trusted and long-standing partner, playing a key role in helping us reduce costs through extensive collaboration. Their support in technology and data intelligence has enabled us to effectively benchmark our rates against other Trusts, standardising our cost structure while allowing us to maintain quality of service.
28/01/2025
testimonial | Liaison care
There was some organisational nervousness about outsourcing reviews, but the quality of services and ability to flex to meet Welsh requirements has been outstanding, with a focus at all times on clinical quality, not finances. The Liaison processes are efficient, comprehensive and well documented with several families taking time to comment on their caring approach in remote reviews to ensure the patient/ family voice is heard and recorded fully. When dealing with complex clinical cases, clinical grey areas are inevitable in a few cases. I have been really pleased and impressed with how individual cases and partnerships working with us have been undertaken to ensure the individual is fairly and equitable at the centre of all decisions.
28/01/2025
testimonial | Liaison workforce
I honestly have to say that in my years of working for the NHS I have never had a better experience during the implementation of a new system. I thought that the training session was great and it was nice for you to actually have us use the system whilst you were explaining the process and walking us through this. I find the system easy to use and intuitive, so much better than previous incumbents.
28/01/2025
testimonial | Liaison workforce