We've seen benefits in terms of some of the reviews they've done, delivering around £400k over the last 5 years so not small in terms of value! They're a friendly bunch and they are more than happy to go that extra step to make their services work for what you're trying to deliver. Very reactive!We entered into a shared benefit arrangement, and in essence Liaison are underwriting the additional costs on the basis that we do some work with their Financial services, where they look through some of our processes with our team - and that's found us some savings."