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21/08/2020 Blog, COVID-19, Homepage, Latest bl... blog

Best Return on customer Service Investment: Five Months On

25/03/2020 Blog, Homepage, Latest blog posts... blog

Relying on locums “not sustainable” for the future, MP says

case study | Liaison financial

Practical Remote Working Solutions with East Midlands trust

Liaison Financial has been partnering with a trust in the East Midlands for over 10 years to deliver their Accounts Payable reviews, saving the trust just short of £150k to invest back into front line healthcare.

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03/08/2023 ... blog

Workforce Tech in Healthcare: How AI will enhance, not replace, humans in customer support and customer experience

In the latest in our Workforce Tech in Healthcare series, we look at the rise of Artificial Intelligence and the possible impact it may have on customer support teams and customer experience…

09/12/2022 ics post | Liaison group

The True Cost of DIY business Intelligence for NHS Workforces

business Intelligence solutions will give an organisation the right tools, but now, let’s look at the in-depth costs for implementing and using BI – both the obvious and the not-so-obvious:

25/03/2021 Blog, COVID-19, Homepage, Latest bl... blog

New framework provides workforce transformation to NHS trusts

27/06/2022 Liaison Workforce, People Analytics... blog

The True Cost of DIY business Intelligence for NHS Workforces

29/04/2020 Blog... blog

NHS staff parking changes and free car parks for England trusts

05/03/2021 Blog, COVID-19, Financial, Homepage... blog

Further trusts to receive funding to aid digital transformation

04/03/2020 Blog, Latest blog posts... blog

Liaison Group Awarded Best Return on customer Service Investment