News, Insights and Blogs
Breaking the cycle of avoidable agency expenditure
Agency staff expenditure is a long-standing challenge in the NHS, and trusts and health boards have predominantly focused on tackling ‘agency spend amplifiers’. Here, Ed Leonardo, Business Development Director for Liaison Workforce, looks at the four key pillars needed for reducing avoidable agency spend.
Moving to a Fully Remote Contact Centre
Amy Elmore, Head of Customer Operations, Liaison Workforce
Managing a Successful Remote Contact Centre
Amy Elmore, Head of Customer Operations, Liaison Workforce
Claims paid out following car parking VAT ruling
Following the Court of Appeal's ruling on Northumbria Healthcare NHS Foundation Trust’s case against VAT being due on income from car parking income, claims are now being paid out by HMRC...
How to realise financial savings to meet 2024/25 business planning goals
Liaison Financial Business Development Director, Melanie Dickson, discusses the challenges faced by Finance leaders across the NHS during 2024/25 business planning, and the solutions designed to support them…
NHS Trust wins car parking VAT battle at Court of Appeal
The Court of Appeal has today (Tuesday 27th February) issued a landmark ruling on Northumbria Healthcare NHS Foundation Trust’s case against VAT being due on income from car parking income.
Liaison Group Acquires Infinity Health Limited
New acquisition increases Liaison’s technology offering to accelerate NHS workforce productivity.
Liaison Care in 2024: The Only Way Is Up!
Liaison Care has been on a significant journey of growth throughout 2023, but what’s in store for 2024?