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21/05/2025 testimonial | Liaison workforce

We chose Liaison Workforce because of the expertise with agencies as well as the extensive support during our scoping phase without pressure. As far as the experience, it’s been incredible; the implementation team we’ve had has been so hands on and always available, and has been huge in supporting training sessions of over 100 different employees that will be using TempRE. We were able develop a plan that ensured we quickly experienced savings which supported the challenging financial position the Board is currently facing. The compliance figures proposed at the introductory meetings were delivered. Through the implementation of Agency Direct Employment, they supported the Health Board in identifying and resolving a significant number of contractual anomalies which further saved significant future costs. We’d highly recommend to other boards!”

06/05/2025 testimonial | Liaison care

The foundation of any thriving relationship lies in the dedication to understanding and supporting each other, and one of the standout qualities of our collaboration is the consistent and effective communication we’ve maintained throughout the relationship. Regular updates, prompt responses, and a shared commitment to keeping each other informed have been instrumental in the delivery of our projects.

19/03/2025 testimonial | Liaison financial

I have worked with Liaison for many years across their range of services, and find their ‘no win, no fee’ approach has helped to deliver savings as well as providing assurance that we have left no stone un-turned. We continue to drive value from our ongoing relationship.

10/03/2025 testimonial | Liaison care

I have been completing spot quality assurance checks (over the past few weeks) and have been very pleased with the high standard of work provided. There is clearly a consistent approach amongst your team, which has made my role in this simple and enjoyable. Each review has been detailed, displayed strong clinical understanding and reports have been well written. Recommendations following the reviews have been clinically justified and display a sound understanding of the eligibility criteria. The consistency in quality is greatly appreciated by our team and provides peace of mind that our clients are receiving thorough reviews.

26/02/2025 testimonial | Liaison workforce

Natalie’s energy and enthusiasm has driven this project. Nothing is too much trouble for Nat; she always volunteers for those difficult jobs and goes above and beyond what could reasonably be expected Natalie has been extremely supportive during this time and is always available for a call at very short notice. Natalie shows great initiative and a “can-do” attitude that is a credit to her and Liaison as her employer.

26/02/2025 testimonial | Liaison workforce

We use Liaison Workforce’s TempRE system for Agency Direct Engagement and our Medical Staff Bank to optimise the management of our medical workforce. The system has been instrumental in significantly lowering agency costs while providing us with complete visibility and greater control over our bank usage.

On behalf of my team, I want to extend a huge thank you to the Liaison team, in particular the reporting team, who always respond extremely quickly to the large number of requests for information and make our lives much easier! We’re excited to continue this successful partnership.

26/02/2025 testimonial | Liaison workforce

The TempRE technology and dedicated support have transformed our processes, bringing us transparency, control, and efficiency.

The system has empowered us to make informed choices, ensuring full compliance is in place, and manage our temporary workforce in-house, supporting us with our agency reduction plan and giving us greater control over our staffing needs.

26/02/2025 testimonial | Liaison workforce

We are the only workforce platform that combines Internal Staff Banks, Collaborative Banks, and a National Bank with agency supply and demand management—all in one seamless system. Our integrated approach provides a flexible, responsive resource pool to meet fluctuating clinical demand, while helping you control variable pay costs.

28/01/2025 testimonial | Liaison workforce

Liaison has been a trusted and long-standing partner, playing a key role in helping us reduce costs through extensive collaboration. Their support in technology and data intelligence has enabled us to effectively benchmark our rates against other Trusts, standardising our cost structure while allowing us to maintain quality of service.

28/01/2025 testimonial | Liaison care

There was some organisational nervousness about outsourcing reviews, but the quality of services and ability to flex to meet Welsh requirements has been outstanding, with a focus at all times on clinical quality, not finances. The Liaison Care processes are efficient, comprehensive and well documented, with several families taking time to comment on their caring approach in remote reviews to ensure the patient/ family voice is heard and recorded fully. When dealing with complex clinical cases, clinical grey areas are inevitable in a few cases. I have been really pleased and impressed with how individual cases and partnerships working with us have been undertaken to ensure the individual is fairly and equitable at the centre of all decisions.