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30/04/2024 testimonial | Liaison care

We are offering a new range of services to support you in delivering your efficiency programmes. We can analyse and evaluate cost and quality in any high-spend service areas such as Learning Disability, Mental Health, and Complex Care, identifying opportunities for improvement in spend and quality. We also offer deep dives into ‘enablers’ such as the Better Care Fund and interrogate issue-specific areas of NHS or social care delivery. Get in touch to find out how we can help you.

12/04/2024 testimonial | Liaison care

I have been completing spot quality assurance checks (over the past few weeks) and have been very pleased with the high standard of work provided. There is clearly a consistent approach amongst your team, which has made my role in this simple and enjoyable. Each review has been detailed, displayed strong clinical understanding and reports have been well written. Recommendations following the reviews have been clinically justified and display a sound understanding of the eligibility criteria. The consistency in quality is greatly appreciated by our team and provides peace of mind that our clients are receiving thorough reviews.

12/04/2024 testimonial | Liaison workforce

Thank you for supporting me before, during and after the move to remote working

12/04/2024 testimonial | Liaison workforce

Getting used to MS Teams really helped with my initial concerns. We had regular meetings/check-ups, so the team were ok through the difficult time we were in.

12/04/2024 testimonial | Liaison workforce

It was scary at the start to think of working home alone every day – I was worried I would feel lonely and wondered if I would be as productive at home, but I quickly got used to it. It helped that one of Liaison’s top priorities was everyone’s wellbeing during the pandemic and for me it hasn’t changed 3 years later. Liaison still has everyone’s wellbeing as one of their top priorities and it really shows they care for their employees.

12/04/2024 testimonial | Liaison workforce

I believe we have been successful because Liaison made an effort to ensure we can have in-person meet-ups and catch-ups online, including colleagues who live far away, for whom travel has been covered and they haven’t been left out. I feel Liaison want us to be happy and you can see this with the company days and coffee vouchers and other perks we have. If all companies took this approach, I feel they would have happier remote workers.

08/11/2023 testimonial | Liaison workforce

NHS At Work gives you the information you need, monitors everything a Trust needs to, and it’s easy to use –it’s spot on

08/11/2023 testimonial | Liaison workforce

As a department, we can see the full benefits of the new system. Through fully utilising the outsourcing function, we now have better oversight and understanding of our rota gaps and locum spend. This, paired with our new safe staffing level guide, has resulted in a reduction of our locum use from 10.4 WTE to 5.2WTE in just 8 weeks – an overall saving of around £30,000 per month.

The main driving factor for this improvement is the visibility that mii Roster offers, with the outsourcing function allowing the two systems (mii Roster and TempRE) to interact. As the system has allowed us to reduce our need for locums, we have also seen a quicker uptake of shifts, more than halving the average time it takes to fill a locum shift to 52 hours

13/10/2023 testimonial | Liaison workforce

NHS At Work gives you the information you need, monitors everything a Trust needs to, and it’s easy to use – it’s spot on

31/08/2023 testimonial | Liaison workforce

Norfolk and Norwich has proved to be a great project for all involved, with one of the highest uptakes of digital PIFU. They are a great example of how to get digital patient engagement right and scale PIFU quickly and safely. Our seamless partnership with the Trust and Infinity Health is supporting a truly integrated, and automated, outpatients solution that works for patients and clinicians.