News, Insights and Events
Browse our range of resources to find the latest NHS news and insights from our experts
Featured and Most Popular Content
13/11/2025
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Liaison Group named as Best Large Company to Work For in the UK
29/10/2025
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Supreme Court confirms VAT applies to NHS hospital car parking
07/10/2025
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Why underinvestment in Customer Support drives customers away
29/09/2025
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Improving best practice in VAT reviews – how we saved NHS trusts over £18m in 2024/25
18/09/2025
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NHS Continuing Healthcare: 5 Things to Know
14/08/2025
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Unlocking insights to lead change in the NHS with data-driven workforce strategies
23/06/2025
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Leading the Shift to Smarter NHS Staffing
31/07/2025
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Liaison Group Announces Strategic Acquisition of Foresight
21/07/2025
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How the NHS 10-Year Health Plan intends to transform patient care, digitally
04/07/2025
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Celebrating 5 Years of TempRE
04/06/2025
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The Staffing Shortfall: Liaison National Bank’s support for Mental Health Transformation
05/03/2025
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Why bundling should be in your toolkit to maximise NHS VAT savings
Who we are
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Through our focus areas of workforce, non-pay spend, and continuing healthcare, we’ve delivered over £1.4bn of savings to be released back into health and social care to drive system improvements.
Click the three business logos to find out more…
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NHS trusts save over £18m in 2024/25 through VAT reviews | Liaison Financial
Achieve a 25% uplift in your Cost Improvement Programme | Liaison Assist
£1.8million delivered through Invoice Validation Reviews | Staffordshire & Stoke-on-Trent ICB
People Analytics | Stockport NHS Foundation Trust Case Study
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NHS At Work | Meet our Product Expert
HFMA Annual 2024 - Liaison Group Highlights
Upcoming NHS Events Calendar
Check out our upcoming Events Calendar! Explore our array of events, from our comprehensive
CPD-accredited webinar training hosted on a state-of-the-art online training platform, to the events we’ll be attending.
Exhibiting/Attending
16
VAT on Income – December
Presenter: Claire Rennison
Senior Manager
This is a 45 minute webinar on common areas of income within the NHS.
Exhibiting/Attending
03
HFMA Annual 2025
The HFMA annual conference is returning to London in December 2025 for another highly anticipated…
Exhibiting/Attending
27
HFMA Northern Ireland Branch 2025
Details coming soon
Webinar
20
VAT from Scratch – November
Presenter: Claire Rennison
Senior Manager
This one hour webinar covers all aspects of VAT within the NHS starting from the…
Exhibiting/Attending
07
HFMA CEO Forum 2025
This one day event is designed with networking in mind, with a programme that brings…
Webinar
06
Monthly VAT Update – November
Presenter: Kenny Lee
Head of Tax Services
This is a completely bespoke session where the content is decided by you. It will…
Exhibiting/Attending
21
Proud2bOps Annual Congress 2025
Annual congress bringing together 300 operational leaders and network members for an engaging day to…
Exhibiting/Attending
17
HFMA Northern Branch 2025
Details coming soon
Exhibiting/Attending
16
HFMA Kent, Surrey and Sussex Branch 2025
Details coming soon
Webinar
14
Monthly VAT Update – October
Presenter: Kenny Lee
Head of Tax Services
This is a completely bespoke session where the content is decided by you. It will…
Exhibiting/Attending
08
Strategic Workforce Forum 2025
Key annual event for workforce leaders in the NHS.
Exhibiting/Attending
02
HFMA Yorkshire and Humber Branch Annual Conference 2025
HFMA Yorkshire and Humber branch look forward to welcoming you back to this year’s annual…
Exhibiting/Attending
01
One NHS Finance – First in post NHS Chief Finance Officer’s 2025
All new to post CFOs can access our development programme and network to help them…
Webinar
30
Direct Engagement service provision compliance
Presenter: Kenny Lee; Head of Tax
Kenny Lee; Head of Tax
Following recent increased inspections from HMRC, our experts will examine the latest guidance on Direct…
Exhibiting/Attending
25
HFMA South West Branch 2025
Our conference theme will be ‘Sustaining Value’, and as part of this, we’ll be delivering…
Webinar
23
Land and Property – September
Presenter: Claire Rennison
Senior Manager
This webinar will be of interest to people that would like to understand the VAT…
Webinar
22
Monthly VAT Update – September
Presenter: Kenny Lee
Head of Tax Services
This is a completely bespoke session where the content is decided by you. It will…
Exhibiting/Attending
18
HFMA Wales Branch 2025
We’ll be delivering a varied in-person programme, bringing together leaders and experts from across the…
Exhibiting/Attending
18
North West Finance Directors Conference 2025
Finance Directors Conference is one of the largest NHS Finance events in the North West…
Exhibiting/Attending
16
One NHS Finance – NHS Finance Deputies Dinner 2025
Helping Deputy Finance Directors prepare for applications and to progress into senior finance positions.
Exhibiting/Attending
16
HPMA Roadshow Wales 2025
This dynamic, full-day event brings together Workforce and OD professionals from across the Wales to…
Exhibiting/Attending
10
HFMA Efficiency & Productivity 2025
This forum will cover a range of hot topics including productivity, efficiency, and waste reduction…
Webinar
02
Completing a VAT Return – September
Presenter: Claire Rennison
Senior Manager
This webinar gives instructions on how to complete your VAT return.
Webinar
26
Monthly VAT Update – August
Presenter: Kenny Lee
Head of Tax Services
This is a completely bespoke session where the content is decided by you. It will…
Webinar
29
Brockenhurst Update – July 2025
Presenter: Kenny Lee
Head of Tax Services
The UK Supreme Court has issued a decision to allow HMRC’s appeal in relation to…
Exhibiting/Attending
24
VAT on Income – July
Presenter: Claire Rennison
Senior Manager
This is a 45 minute webinar on common areas of income within the NHS.
Webinar
23
Monthly VAT Update – July
Presenter: Kenny Lee
Head of Tax Services
This is a completely bespoke session where the content is decided by you. It will…
Exhibiting/Attending
03
One NHS Finance Leadership Summit
One NHS Finance (ONF) Leadership Summit is an exclusive event that brings together over 200…
Webinar
25
VAT from Scratch – June
Presenter: Claire Rennison
Senior Manager
This one hour webinar covers all aspects of VAT within the NHS starting from the…
Webinar
24
Monthly VAT Update – June
Presenter: Kenny Lee
Head of Tax Services
This is a completely bespoke session where the content is decided by you. It will…
Exhibiting/Attending
12
HFMA North West Branch 2025
This year’s conference will include brilliant speakers and topics aimed at providing insight and inspiration…
Exhibiting/Attending
11
Liaison Lounge at Confed Expo
We are excited to again be hosting the Liaison Lounge at Confed Expo on 11th…
Exhibiting/Attending
10
HCSA 65th Anniversary Event 2025
Details coming soon
Exhibiting/Attending
05
HFMA West Midlands Branch 2025
Details coming soon
Webinar
21
Research and Development – May
Presenter: Claire Rennison
Senior Manager
This webinar talks about the VAT liabilities of research and development income and how to…
Webinar
20
Monthly VAT Update – May
Presenter: Kenny Lee
Head of Tax Services
This is a completely bespoke session where the content is decided by you. It will…
Exhibiting/Attending
20
HFMA Spring leadership forum 2025
quarterly forums for chief finance officers and directors of finance offer the opportunity to hear…
Exhibiting/Attending
01
HCSA Regional – Excellence in Supply Conference and Awards – Midlands
For many years, this event has been at the forefront of providing knowledge and networking…
Attending an event?
Pre-book a meeting with our team to discuss your challenges and find solutions.
Hear from our experts
“By focusing on getting the right people in the right place, at the right time, and at the right rate, trusts can shift from reactive staffing to strategic workforce management, and deliver lasting value back into frontline services.”
Andrew Armitage
CEO, Liaison Group
Hear from our experts
“The financial pressures on ICSs and ICBs are not going away anytime soon, but with the right support, there is an opportunity to navigate these challenges effectively. Liaison Care is here to help, offering extremely high-quality clinical support, and driving cost-effective solutions that ensure CHC funding is both accurate and efficient.”
Phil Church
Liaison Care Managing Director
Hear from our experts
“We’ve developed these solutions because we care about realising savings for the NHS, and supporting its teams to meet their financial aims. NHS organisations are some of the most complex organisations to run in the country, with many factors and unrivalled criticism on operations and expenditure – where we can provide a helping hand, we always will.”
Melanie Dickson
Business Development Director
Hear from our experts
“Agency staff expenditure is a long-standing challenge in the NHS, and trusts and health boards have predominantly focused on tackling ‘agency spend amplifiers’. Read how we’re currently supporting over 50 NHS organisations to break the cycle.”
Ed Leonardo
Business Development Director
Maximising value from NHS capital and non-pay spend is more critical than ever.