Client Success Teams
Solution Benefits | How it Works | Speak to our Experts
A comprehensive service wrap-around to ensure technology is implemented and optimised with ongoing expert support, delivered with a very real sense of purpose and pride.
Underpinning our expertise is a very real sense of purpose. We pride ourselves on our culture and the skills of our colleagues.
Solution Benefits
Highly skilled implementation and client services support
Maximises utilisation of services
Delivers intelligent reporting, analytics and insights
How Does it Work?
All of our implementations are fully supported by our highly skilled client services team who remain with you throughout your journey with Liaison Workforce.
From implementing up to date and innovative technology solutions, to delivering CPD training modules to help client staff to maximise utilisation of the services, we will continuously support all our programmes with workforce expertise.
In addition, our UK-based support centre gives the NHS, agencies and workers specialist remote support for technical and service queries via telephone and online access, to a standard that draws favourable comparison to the best centres in the UK.
Our managed services provide NHS organisations with accelerated pace of change that is needed by them to drive measurable and sustainable efficiencies across our client base.
Organisational readiness, implementation and training
Support team, client services, strategic account management and agency engagement
Workforce analysts delivering intelligent reporting and analytics
Technology development
Process redesign and transformation
Featured Success Story: Stockport NHS Foundation Trust
- £3.7m salary absence costs mitigated. Annual sickness rate reduced by over 10%, supported and monitored by People Analytics.
- Automation Report production is now 95% automated.
- £182k – Saved in recruitment costs.
Liaison Workforce created a fully comprehensive plan to drive rollout and embed People Analytics within the organisation.
Emma Stimpson
Acting Director of Workforce & OD
Stockport NHS Foundation Trust
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