I've found Liaison really engaged. The previous e-roster solution we were utilising were very hands-off, very training-guide driven. They delegated a lot of the aspects that you'd expect as part of an implementation process directly to us when we were looking for that support generally. We've found Liaison far more engaged, they've been on-site and available and it's been really useful working with them. They've been very open and detailed in their methodologies too which is really helpful. We have regular catch ups and meetings which are always really well attended from the Liaison side - they've been really available.