Supporting You and Your Loved Ones

How we support you   |  About us  |  Speak to our Team

At Liaison Care, we’re here to support you – whether you’re a patient, a family member, or a representative. We offer a range of health and social care services across the country, working with NHS Integrated Care Boards (ICBs), Health Boards (HBs), and Local Authorities (LAs) to complete assessments and reviews that focus on your needs and aspirations.

We know that every person is unique, which is why we put you at the heart of everything we do. Your voice matters – and so do the views of your family or representative. We’ll listen carefully, record your views clearly, and make sure they are fully considered throughout the process.

From the first point of contact to the final review, our experienced team of nurses and social workers will be with you every step of the way. We understand that this process can feel overwhelming, and we’re here to answer your questions and provide reassurance whenever you need it.

We are proud of the high standards we maintain in both the care you receive and the documents we provide to your ICB, HB or LA. You will always be treated with dignity, respect, and compassion by every member of our team.

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How We Can Help

 

Completion of Continuing Healthcare (CHC) Checklists, Decision Support Tools and CHC 3- and 12-month reviews.

 

 

Reviewing Joint Funded Care Packages, when care is shared and funded between the ICB or HB and your Local Authority.

Reviewing 1:1 funding, which supports you when extra care is needed.

Assessing needs after leaving the hospital, whether you’ve returned home or moved to a care home.

What You Can Expect From Us

 

Our professionally qualified staff are highly trained, bringing both expertise and genuine compassion, so that you can feel confident, supported and listened to.

We involve the provider of your care and support package in the assessment or review to ensure we have a complete picture of your needs.

Liaison Care follow a robust quality assurance process to make sure that we can provide the right recommendations and outcomes that meet your care needs at the right time.

We include you and your family/representative at all stages along the care pathway.

Our team works remotely, and we conduct all reviews and assessments via Microsoft Teams or phone, depending on what works best for you. We will always make reasonable adjustments to make sure we hear your voice and your views.

Our professionally qualified staff are highly trained, bringing both expertise and genuine compassion, so that you can feel confident, supported and listened to.

We involve the provider of your care and support package in the assessment or review to ensure we have a complete picture of your needs.

Liaison Care follow a robust quality assurance process to make sure that we can provide the right recommendations and outcomes that meet your care needs at the right time.

We include you and your family/representative at all stages along the care pathway.

Our team works remotely, and we conduct all reviews and assessments via Microsoft Teams or phone, depending on what works best for you. We will always make reasonable adjustments to make sure we hear your voice and your views.

Our professionally qualified staff are highly trained, bringing both expertise and genuine compassion, so that you can feel confident, supported and listened to.

Talk to a Liaison Care Expert

Our Liaison Care Experts are here to help, please get in touch below. 

If you are the individual, a family member, or a chosen representative of the individual and would like to enquire about your review, please speak to your assessor directly or you can contact us on 08001 30 31 32 or click here to email us.

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